Frequently Asked Questions

Book online on our Book a Session page: choose your services, a date and a time, and send the request. WhatsApp then opens with your booking details so we can confirm the time, location and price with you. You can also call or WhatsApp us directly on 0716368914.

Yes. Pool maintenance, swimming coaching and lifeguard services take place at your pool or event venue in and around Nairobi. For massage, therapy and rehabilitation sessions, tell us where you would like to be seen when you book and we will confirm the location with you.

We are based in Nairobi, Kenya, and serve clients across the city. If you are outside Nairobi, send us your location on WhatsApp and we will let you know if we can reach you.

Pool maintenance visits have fixed rates per visit: KSh 3,000 for a small rectangular pool (up to 15,000 gallons), KSh 4,500 for a medium pool (15,000 to 30,000 gallons), KSh 5,500 for L-shape, kidney or complex shapes, and KSh 6,000 for large or custom freeform pools (30,000+ gallons). Massage, therapy, coaching and lifeguard services depend on your treatment plan or group size, so send us your details through the booking page or WhatsApp and we will give you a quote before anything is confirmed.

Yes. New massage, therapy and rehabilitation clients fill in our short New Client Form, which covers your goals and relevant medical history so we can choose safe techniques for you. Your answers are kept confidential.

Holistic massage suits stress and relaxation; deep tissue and trigger point therapy targets painful knots and chronic muscle pain; myofascial release helps posture and restricted mobility; hot stone therapy melts deep tension; and maintenance massage keeps your body balanced before tension builds up. If you are unsure, describe how you feel when you book and we will recommend one.

Both have a purpose. A pre-event sports massage is fast-paced and done shortly before activity to boost blood flow and flexibility. A post-event recovery massage uses soothing, flushing techniques after hard exertion to reduce muscle soreness (DOMS) and speed up recovery.

Hydrotherapy is low-impact, water-based therapy. The water supports your body weight, which makes it ideal for arthritis, recovery when you cannot yet bear full weight, and zero-impact joint therapy.

You walk or run on a treadmill set in water. The water takes weight off your joints, so you can rebuild strength, balance and endurance with less strain during recovery.

Cupping uses suction cups to create negative pressure on muscles and fascia. It stimulates blood circulation, releases stubborn muscle tension, relieves pain and supports recovery, and is often used for back stiffness, shoulder tension and chronic strain.

Anyone who wants one-on-one guidance: building strength and conditioning, correcting posture, following an individualized fitness plan, or getting back to full fitness after rehabilitation or injury.

Most pools stay clean and balanced with weekly or bi-weekly visits, which is how we schedule our part-time pool maintenance. Heavily used pools, or pools recovering from an algae bloom, may need extra visits at first.

Each visit covers water testing and chemical balancing (pH, total alkalinity and chlorine), algae prevention, brushing, skim-netting, floor vacuuming and filter backwashing, plus a check of the pump, skimmer baskets and filter pressure to catch problems before they become costly breakdowns.

We use pH regulators such as soda ash and muriatic acid, total alkalinity buffers, chlorine and shock treatments as sanitizers, and premium algaecides and water clarifiers to keep the water clear and free of algae.

Our pool care is led by a professional with 10 years of experience managing residential and commercial pools, including brand-new apartment pools.

All ages. Toddlers and kids learn water safety and the basics (floating, breathing and basic survival strokes), while teens and adults get technical coaching for endurance, breathing and all four strokes: freestyle, breaststroke, backstroke and butterfly.

Yes. We provide certified lifeguards for birthdays, family pool parties, weddings, corporate pool games and team-building events, and mobile, wilderness-trained lifeguards for hikes that include natural plunge pools, rivers or waterfalls.